IT outsourcing

The IT within your organization is the heart of your business. With IT outsourcing, you outsource part or all of your IT to an external party. If you choose IT outsourcing, you do so with a company you trust.

 

A company that puts customer interests first in every choice. Not for nothing do we place great value on honesty and transparency during the cooperation. This creates a partner relationship and mutual commitment and is an important basis for further development and growth. 

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The human factor is most important

This is exactly what makes us different from other providers. Because although our services are founded on technology, we realize that the human factor is the most valuable. We want you to feel understood and heard in every contact. And we always look for the question behind the question. With this approach - combined with our problem-solving ability - we are convinced we can deliver you the best user experience.

Why (partially) outsource IT?

There are several reasons to outsource IT (in part) to an experienced Managed Services Provider (MSP):

Reason 1: efficient and effective IT

Companies can no longer do without IT. The complex (developments of) IT systems require specialized knowledge. External IT service providers have that expertise and skills in various areas of information technology. They know which solutions speed up and improve processes so that your staff works efficiently and effectively.

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Reason 2: business continuity

IT outsourcing ensures business continuity within your organization. This includes daily continuity, but also continuity in unforeseen situations, such as cyber attacks or illness of IT personnel. With backups, Business Continuity Planning, Disaster Recovery, Service Level Agreements, among others, we reduce your risks. 

Reason 3: Focus on your core business

Outsourcing IT allows organizations to focus on their core business and strategic goals. Meanwhile, IT management is partially or fully in the hands of external IT specialists. This leads to improved competitiveness and business growth.

Reason 4: scalability

It is essential that IT grows with your business. Outsourcing IT frees up valuable resources and time to implement new solutions and expand existing ones, such as IT infrastructure.

Reason 5: war for talent

In a competitive job market, where highly skilled IT professionals are scarce, it can be difficult for organizations to attract and retain the right talent internally to manage complex IT systems and projects. By outsourcing IT, organizations can reduce the impact of the War for Talent. Even better, you secure the knowledge you need for organizational continuity.

IT outsourcing solutions and services


Managed services

IT is the foundation of your organization. To continue to grow and prosper, it is important to closely monitor and implement innovations within IT. As a Managed Services Provider, we take over that role from you. We use our IT knowledge to make your organization as successful as possible.

Modern Work

Work flexibly, safely and anywhere. We provide a pleasant modern workplace, where your colleagues can work (together) productively.

Security & Compliance

The vast majority of your company's value is stored digitally, which of course you need to protect as best you can. We understand that. Find out how we take an honest look at your systems and processes.


Infra and cloud

Your IT infrastructure is the foundation on which your entire organization builds and grows. We migrate your IT infrastructure smoothly to the cloud, tailored to your ambitions for the future. So you can focus on your core business.

Licenses

Discover our high-quality IT licenses and build a partnership with Valid based on transparency, expertise and commitment to your success.

End User Experience

Your employees want immediate substantive assistance as soon as a problem arises. That's why you're looking for a party to take your operational IT issues off your hands. 

The main benefits of IT outsourcing

  • Access to specialized expertise: External IT service providers have in-depth knowledge and skills in various areas of IT.
  • Cost savings: By outsourcing IT, you reduce the need to invest internally in expensive hardware, software and personnel costs.
  • Business continuity: IT outsourcing ensures the continuity of your business activities
  • Flexibility and scalability: IT outsourcing offers the ability to respond quickly to market changes and scale up and down flexibly.
  • Focus on core activities: By handing over IT management to outside specialists, you and your team can focus on your organization's core activities and strategic goals.
  • Risk management: External IT service providers have the resources and knowledge to effectively manage risk.
  • Innovation and access to new technologies: Always up-to-date with technological developments and innovations.

Some of our IT outsourcing clients

Neways
Neways

"Because of the no-nonsense mentality at Valid, you also never have long discussions. If there is something, we solve it quickly together." Joop Kempe, Corporate Head of ICT at Neways

Sitech
Sitech

"Valid has met us in a smart way by innovating their Service Desk approach," Irma Renders, B.U. Manager ICT

Zowonen
ZOwonen

"The cooperation has been super, very pleasant and open. A perfect partner as far as we are concerned." Niels Golsteijn, IT manager

Alfa
Alfa Accountants and Advisors

"We were most enamored with Valid's solution." René Vermeulen, Manager of ICT Support and Infrastructure

IT outsourcing in 3 steps: Trust > Tech > Thrive

Preparation and alignment > Trust

To ensure a good transition to IT outsourcing, proper preparation is crucial.

At Valid, we make clear agreements and align expectations with each other. That creates trust.

Implementation > Tech

After mutual trust, the most appropriate technology and/or solution for your organization will follow. We get happy when we can help our clients in making the best choices and the actual implementation thereof.

Support and growth > Thrive

After a successful implementation, we take over the management and support of your (entire) IT environment. We are your IT partner you can trust and build on. We are on top of new developments and together we look at how we can take advantage of opportunities. This way we do everything we can to realize your ambitious goals and grow together.

FAQ about IT outsourcing

Some frequently asked questions and answers.

1. What should you look for in IT outsourcing?

When considering IT outsourcing, there are several factors to keep in mind:

  • Customer focus: Choose a reliable partner you trust and who puts your interests first. It really is about mutual cooperation.
  • Transparency: Ensure that the service provider communicates openly and honestly about costs, mutual responsibilities and expected outcomes.
  • Expertise and experience: Check that the outsourcing partner has the right knowledge and experience in your specific industry or with your specific needs and technologies to meet those needs.
  • SLAs (Service Level Agreements): Discuss and establish clear SLAs to ensure the desired quality and continuity of service.
  • Security and compliance: Make sure the service provider meets the required security and compliance standards relevant to your organization.

2. What does IT outsourcing cost?

The cost of IT outsourcing depends heavily on several factors.

  • Size and complexity of services: Larger and more complex IT environments require more resources and expertise, which can increase costs.
  • Service Level Agreements (SLAs): Higher levels of service and stricter SLAs can mean higher costs.
  • Specialist knowledge: Hiring experts in specific areas can be more expensive than general IT support.
  • Duration of contract: Long-term contracts can sometimes be offered at better rates than short-term contracts.
  • Additional services: Additional services such as 24/7 support, stringent security requirements and other additional services can increase the overall cost.

It is important to make a detailed inquiry to compare potential providers in a structured way and weigh costs against benefits.

3. What is the difference between IT outsourcing and IT consulting?

Although both outsourcing and consulting are services provided by outside parties, there are some key differences:

  • IT outsourcing: In IT outsourcing, you outsource part or all of your IT environment to an external service provider.
  • IT consultancy: With IT consultancy, you hire external IT expertise (temporarily) for specific assignments or to strengthen your team, but you keep your IT environment in-house.
Want to know more about IT outsourcing?
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