Local Support Engineer

In brief:

Are you the problem solver who makes sure end users can do their jobs without worry? Do you enjoy working in a super fun and experienced team, where sharing knowledge is just as important as having a beer together over drinks? Then you are the one we are looking for!

Your main duties will include

As a Support Engineer with us, you are the expert in solving hardware and software related issues. You have a passion for gadgets and devices, and thanks to you, end users can work flawlessly with their various devices. From delivering and installing hardware to providing support; no day is the same. You schedule your own work based on the urgency indicated in our Service Management Tooling. You also manage inventory and the Configuration Management Database (CMDB). You are part of our Local Support team and work onsite at one of our valued customers, but fortunately you are not alone. Together with your colleagues from the customer team, you will ensure optimal support. And should you need help, the Service Desk team is on standby from our office in Eindhoven. 

Your team

In this role, you will be part of our client team, where you will be responsible for Valid's client locations together with other enthusiastic colleagues and the team manager. You will be the face for our clients' locations, with whom you will build a strong relationship. We encourage regular meetings, where you can spar with colleagues working at other clients or at the Eindhoven office. Occasional visits to our Eindhoven office are appreciated, not only for knowledge sharing but also for fun company outings that we regularly organize!

What you can expect from 'A Great Place To Work'

• An attractive salary based on your experience and expertise;
• A leased car;
• A training budget so you can invest in your technical and personal development;
• Laptop and other supplies so you can do your work anywhere, anytime;
• Teamwork & shared passion; we make a difference together by integrating technology, people and business.

What we expect from you

• You have a completed MBO education (level 3 or 4), towards IT;
• You have experience in a similar role, i.e. either on an IT service desk and/or within a Local (Onsite) Support function;
• Knowledge of Office365, Windows 11, Smartphones and hardware is important to us;
• You are fluent in Dutch and also have a good command of the English language;  
• In this job, it is important that you do not mind traveling, because although your location is De Lier, you will also travel a lot to other locations in the Netherlands. 

Want to know more about this role?

Please contact our Recruitment Consultant Naomi van Gemert, 0638167793 or by email.
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Publication date:

21-08-2024